Refund policy

Return & Refund Policy

All sales are final.

Due to the nature of our products and the fact that each stationery mail package is prepared and packed individually, we do not accept returns, exchanges, or refunds once an order has been placed.

Please make sure to review your order carefully before completing your purchase.

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Lost or Delayed Mail

Orders are shipped through postal services and delivery times may vary depending on location.

We are not responsible for delays caused by postal services, customs, or incorrect addresses provided by the customer.

If you are concerned about delivery security, we recommend selecting a tracked shipping option when available.

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Incorrect Address

Customers are responsible for providing the correct shipping address at checkout.

If an order is returned due to an incorrect or incomplete address, the buyer will need to pay for reshipping.

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Damaged Items

If your order arrives severely damaged, please contact us within 7 days of delivery with photos of the packaging and items. We will review the situation and determine an appropriate solution.

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Contact

If you have any questions about your order, please contact us:

goodies.club.atelier@gmail.com